Helpdesk and Support

FAQ 0

Getting Started 0

Office365 5

• How to Configure Office 365 on iPhone/iPad
• How To: Access an Office 365 shared mailbox on iPhone/iPad
• How to Configure Office 365 on Android
• How to add an email account to Outlook (New Profile)
• How to add an email account to Outlook (Existing Profile)

VOIP 2

• SPA504G Quick Start Guide
• How to setup your Voicemail

User Accounts - Requesting them and Deleting Them 2

• How do I request a new User Account
• Removing User & Email Accounts

Microsoft Outlook 12

• How to Set an Out of Office Reply in Outlook 2016 and Prior
• How to Create Custom Groups in Outlook 2016
• How to Recall a Mistakenly-Sent Email in Outlook
• Recipients receive a winmail.dat attachment
• View only unread messages

View all 12

Microsoft Windows 2

• Keyboard shortcuts for Windows
• Recovering a Previous version of a File

Microsoft Word 365 0

Microsoft Excel 365 0

Terms and Conditions 4

• General Terms and Conditions
• VoIP Terms and Conditions
• VoIP Critical Information Summaries
• Acceptable Use Policy

Forms 2

• VoIP Porting Authority Forms
• New Client Application Form

Information 1

• Payment Methods

Service Level Agreements (SLA's) 2

• Service Level Agreement - CoLocation ME1
• Transit and Data Services - SLA